Waiters and Waitresses at Java House

Responsibilities

  • Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.
  • Handling customer interactions at various levels of customer touch points
  • Assist the guest navigate through the menu comfortably.
  • Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification.
  • Collaborate with other team members to ensure a positive customer experience
  • Present bills on time and accept payment.
  • Ordering of items in Vuka for the store.
  • Receiving of items from Food scape/ any other supplier.
  • Keying in of orders in the POS.
  • Receiving orders from the aggregator tabs.
  • Packing and dispatching the orders to the guests.
  • Table clearance.
  • Ensure general cleaning of the restaurant is done and the highest hygiene standards are upheld.
  • Communicating any R&M or IT issues to the Area Manager.
  • Closing duties of the branch.

MUST-HAVE SKILLS

  • Ability to work under pressure and long hours
  • Must be a team player
  • Must be customer-oriented
  • Must be result oriented
  • self-driven
  • articulate and pro-active

About Java House

Java House is now one of the leading coffee brands in Africa and has grown to have outlets in 14 cities across 3 countries in East Africa (Kenya, Uganda and Rwanda). It has also birthed two sister brands Planet Yoghurt, a healthy, tasty and fun frozen yoghurt store and 360 Degrees Pizza, a casual dining restaurant.

To apply for this job please visit www.shortlist.net.