Retail Lead – Q-Commerce at Glovo

  • Full Time
  • Nairobi


Join the Q-Commerce Team at Glovo!

Q-Commerce is an innovative business unit within Glovo that encompasses a wide range of retail outlets, from supermarkets and pharmacies to electronics stores, beauty shops, flower boutiques, and even toy and video game retailers. Our mission is to revolutionize the way consumers shop for retail products, making it more convenient and hassle-free than ever before.

What You’ll Be a Part Of:

As a member of our team, you’ll have the exciting opportunity to:

  • Take charge of and oversee the Retail business in Kenya, including managing Profit and Loss (P&L), operations, strategy, and the team.
  • Define the long-term Retail strategy tailored for Kenya.
  • Transform long-term strategies into actionable tasks and ensure they align with our business plan.
  • Establish and expand operational processes and frameworks for various functional areas in the market, including category management and operations.
  • Be responsible for the Business Unit’s Profit and Loss.
  • Lead and nurture a high-performing team.
  • Acquire and cultivate relationships with the most relevant retail partners in the market.
  • Collaborate closely with cross-functional teams, such as marketing, operations, and finance, to ensure seamless and speedy execution of initiatives.
  • Actively engage with your colleagues in a supportive environment that fosters growth, development, and the opportunity to make a real difference.

What You Bring to the Table:

To succeed in this role, you should have:

  • A minimum of 5 years of experience in retail, e-commerce, or FMCG.
  • Strong skills in stakeholder management and communication, including exposure to senior partners and cross-functional teams.
  • Experience in devising solutions for complex, strategic challenges with a deep analytical and data-driven approach.
  • The ability to balance meticulous attention to detail with swift execution – we prioritize both speed and quality.
  • Full proficiency in English.
  • Grit and a willingness to get hands-on when needed; you persevere when faced with challenges.
  • An empathetic, inclusive, and inquisitive attitude.

Even if you don’t meet 100% of the requirements, we encourage you to apply because we’re always on the lookout for exceptional candidates who can contribute to our team.

Experience the Benefits of Glovo Life:

Joining us comes with exciting perks, including:

  • Lucrative equity plan (if applicable).
  • Comprehensive private health insurance coverage.
  • Monthly Glovo credit to spend on our restaurant products, and no delivery fees on all Glovo orders.
  • Discounts on gym memberships.
  • Flexible time off – take the time you need, and enjoy a hybrid working model that lets you manage your schedule.
  • Enhanced parental leave, including nursery support.
  • Access to online therapy and wellbeing resources.
  • An external learning budget to support your professional development.

To apply for this job please visit