Goals and Objectives

This job is a healthy mix of event planning, logistics and execution, event strategy, event partnership building and networking. Everything you do will be in the interest of creating and sustaining an authentic and thriving community and business. Everything. The heart and soul of an Ikigai event is dynamism, authenticity, and meaningful human interaction.

Emulate Ikigai’s core values and strive to achieve our mission
Lead the Events and Community Management teams to achieve the following:
Create and execute an exciting and inspiring events and meetings strategy that makes Ikigai the go-to events space
Create a welcoming and collaborative community environment amongst our members, and build these relationships through events
Ensure that our event spaces (including meeting/conference facilities) are fully operational, and processes are running smoothly
Expand event space capabilities and quality

Key Responsibilities

Internal and External Events Management and Sales

Develop public-facing and community events that raise awareness of our spaces as event hubs, elevating the Ikigai and Roasted Truth brands in the market
Conceptualize innovative, unusual, meaningful, and impactful event ideas and maintain a pipeline of the same
Prepare and execute an Ikigai events and experiences strategy targeting Ikigai’s target market
Prepare and execute a marketing strategy for events and experiences and maintain a calendar for the same
Prepare and present events reports for Ikigai Teams, CEO, and Directors
Ensure that all events run smoothly specifically through forward planning and preparedness, and coordinate all activities during and after the event including assisting with set-up and close of events, including food, beverages, and furniture
Ensure that all event spaces are maintained throughout the year by reporting breakages or fixes required
Work with the Community Team to ensure consumables required for events and meetings are available and coordinate with event suppliers
Work with the Community Team on community initiatives designed to develop connections between members, including member events
Carefully collect and track event and meeting data and make data-driven decisions
Prepare event budgets and expense reports
Drive sales of all events and ensure high attendance and satisfaction of all attendees
Field event requests submitted through the Ikigai app, website, walk-ins, and tours
Maintain events visitor database

Conferencing Management

Develop a conferencing strategy for external members to enjoy Ikigai indoor and outdoor conferencing facilities
Coordinate all conferencing activity across locations to create an exceptional and consistent service offering
Ensure a friendly and professional experience for users of meeting spaces
Ensure that all meeting spaces are maintained throughout the year by reporting breakages or fixes required
Carefully collect and track meeting data and make data-driven decisions

Event Partnership Management

Research and reach out to potential partners for Ikigai, and draft proposals for follow-up conversations
Assess proposals shared by potential partners and present them to the Business Development Manager and CEO for consideration
Execute event partnerships based on the terms of engagement, including supporting marketing activities and partner relationship management

Administrative

Technical problem-solving when needed, including the ability to test and troubleshoot minor issues with the meeting room facilities, appliances, printers, and wireless networks among others.

Education and Experience

Education

A college graduate with a four-year degree preferred

Experience and Requirements

Understanding of the importance of networks, human interactions, and experiences and how they come together to build a community
Punctual, professional, thorough, and entrepreneurial
A quick learning self-starter that works well in a fast-paced, start-up environment
Highly organized and efficient, with excellent time management skills and the ability to prioritize tasks effectively when everything is happening at once
An individual that doesn’t just show up to work at the office, but owns the office, taking pride in managing every little event detail of the meeting and event spaces, calendar, and networks
Collaborative and engaging, likes to work in a team, but also independent and gets the job done, no matter what is required
Adaptable and innovative, owning mistakes and moving on
Events management and coordination experience preferred
Customer service experience a plus

Essential Skills and Competencies

Passion and understanding for Ikigai’s mission and values
Superior verbal and written communication skills
Exceptional organizational and multitasking skills
Highly detail-oriented
Strong work ethic
Demonstrates integrity, dependability, responsibility, accountability, self-awareness, work ethic, empathy, and professionalism
Creative problem-solving skills
Ability to work in a dynamic, fast-moving environment
Passion for entrepreneurial communities
Proficient in computer skills, and social media platforms
Strong networking and presentation skills