Customer Experience Executive at Heritage Insurance

  • Full Time
  • Nairobi

Heritage Insurance

Job Summary

  • The role holder will be responsible for improving the overall experience each customer has with our brand.


  • Bachelor’s Degree in Social Sciences or business-related field.
  • ICX/CIM/MSK certification is an added advantage.


  • 2 years experience in the insurance or financial services industry.
  • Heritage Heritage_Ke Regulated by the Insurance Regulatory Authority


  • Superior interpersonal communication skills
  • Emotional intelligence and maturity
  • Understanding of personalities and matching mode of communication
  • Skilled in task prioritization and executing tasks.
  • In-depth knowledge in insurance solutions and abreast of market trends
  • Good understanding of business operations
  • Knowledgeable in customer service and customer experience measures

Method of Application

If you meet the above requirements, you are encouraged to forward your application and updated CV to by 30th November 2023. Clearly state the job title on the subject heading.

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