Customer Experience Executive at Heritage Insurance

  • Full Time
  • Nairobi

Heritage Insurance

Job Summary

  • The role holder will be responsible for improving the overall experience each customer has with our brand.

Qualifications

  • Bachelor’s Degree in Social Sciences or business-related field.
  • ICX/CIM/MSK certification is an added advantage.

Experience

  • 2 years experience in the insurance or financial services industry.
  • Heritage Heritage_Ke Regulated by the Insurance Regulatory Authority

Competencies

  • Superior interpersonal communication skills
  • Emotional intelligence and maturity
  • Understanding of personalities and matching mode of communication
  • Skilled in task prioritization and executing tasks.
  • In-depth knowledge in insurance solutions and abreast of market trends
  • Good understanding of business operations
  • Knowledgeable in customer service and customer experience measures

Method of Application

If you meet the above requirements, you are encouraged to forward your application and updated CV to vacancies@heritage.co.ke by 30th November 2023. Clearly state the job title on the subject heading.

To apply for this job email your details to vacancies@heritage.co.ke