Customer Experience Associate at Powwater

  • Full Time
  • Nairobi

Powwater

Role Description

  • This is a full-time role for a Customer Experience Associate at our headquarters in Nairobi County, Kenya. As a Customer Experience Associate, you will be responsible for providing exceptional customer support and ensuring customer satisfaction. Your day-to-day tasks will involve handling customer inquiries and resolving issues promptly and efficiently.

Qualifications

  • Customer Support, Customer Service, and Customer Experience skills
  • Ability to maintain a high level of customer satisfaction
  • Strong phone etiquette and communication skills
  • Ability to handle customer inquiries and resolve issues
  • Excellent problem-solving skills
  • Attention to detail and ability to multitask
  • Experience in the water or environmental industry is a plus
  • Fluency in English and Swahili
  • On-call duty- The position may involve on-call duty during nights and weekends

To apply for this job please visit www.linkedin.com.