Caretaker at Brites Management

  • Full Time
  • Nairobi

Brites Management

Duties and Responsibilities

  • Conducting regular inspections of the property to identify maintenance needs and repair issues.
  • Arranging for routine maintenance tasks such as landscaping, lawn care, pool maintenance, and exterior cleaning.
  • Coordinating repairs and renovations with contractors or maintenance personnel as needed.
  • Ensuring that all mechanical systems (HVAC, plumbing, electrical) are functioning properly.
  • Implementing security measures to protect the property and its occupants from theft, vandalism, or other security risks.
  • Monitoring security systems such as alarms, surveillance cameras, and access control systems.
  • Responding to security incidents or emergencies and taking appropriate action to resolve them.
  • Enforcing safety protocols and regulations to ensure a safe environment for residents, guests, and staff.
  • Serving as the primary point of contact for tenants or residents regarding property-related issues or concerns.
  • Addressing tenant inquiries, complaints, and maintenance requests in a timely and professional manner.
  • Conducting move-in and move-out inspections, documenting any damages, and coordinating repairs or deductions from security deposits.
  • Managing property budgets, expenses, and financial records.
  • Collecting rent payments and other fees from tenants, processing invoices, and maintaining accurate financial records.
  • Monitoring expenses and identifying cost-saving opportunities while maintaining high-quality service standards.
  • Maintaining organized records of property documents, leases, and contracts.
  • Generating reports for property owners or stakeholders regarding occupancy rates, maintenance activities, and financial performance.
  • Handling administrative tasks such as scheduling appointments, responding to emails, and maintaining communication with property owners or management.
  • Recruiting, training, and supervising maintenance staff, security personnel, or other property employees.
  • Providing guidance, feedback, and performance evaluations to ensure high standards of service delivery.
  • Collaborating with external vendors, contractors, and service providers to ensure quality workmanship and timely completion of projects.
  • Ensuring compliance with local, state, and federal regulations governing property management, rental housing, and safety standards.
  • Keeping abreast of changes in regulations and implementing necessary adjustments to maintain compliance.

Key Requirements Skills, experience and qualification

  • Previous experience in property management, facility maintenance, or a related field is typically required.
  • Experience with residential, commercial, or luxury properties may be preferred depending on the specific job requirements.
  • Strong verbal and written communication skills for interacting with tenants, property owners, contractors, and other stakeholders.
  • Ability to convey information clearly and professionally in various situations.
  • Excellent organizational and time management skills to prioritize tasks and meet deadlines in a fast-paced environment.
  • Attention to detail and accuracy in record-keeping and documentation.
  • Effective problem-solving skills to address maintenance issues, tenant concerns, and other challenges that may arise.
  • Ability to think critically and make sound decisions independently.
  • Customer service mindset with a focus on meeting the needs and expectations of tenants or property occupants.
  • Patience, empathy, and conflict resolution skills to handle tenant inquiries and disputes diplomatically.
  • Basic understanding of building systems and maintenance procedures such as HVAC, plumbing, electrical, and carpentry.
  • Familiarity with property management software or systems for tracking maintenance requests, lease agreements, and financial transactions.

Method of Application

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