Team Leader – Butchery at Majid Al Futtaim

Team Leader – Butchery at Majid Al Futtaim – Majid Al Futtaim Kenya Job Details

About the Role

We are recruiting a Team Leader – Butchery at Majid Al Futtaim to lead operations in our butchery department across Kenya. This is a full-time position in Administration that sits at the intersection of team management, operational excellence, and customer satisfaction. The Team Leader – Butchery at Majid Al Futtaim will be responsible for maintaining quality and freshness standards while driving sales performance and ensuring team productivity.

Majid Al Futtaim operates as a regional market leader with a 27-year track record of building customer trust and operational excellence. Your role in this Team Leader – Butchery at Majid Al Futtaim position will directly impact customer experience and departmental profitability across our Kenya operations.

Key Responsibilities

• Implement pricing strategies, manage product assortment, and execute promotional campaigns to drive sales revenue and meet profitability targets.
• Monitor Net Promoter Score (NPS) and customer feedback, then develop and roll out initiatives that improve the shopping experience and customer retention.
• Oversee inventory control, replenishment schedules, stock reporting, and balance sheet accuracy to maintain optimal product availability.
• Track waste metrics and shrinkage reports, introducing control procedures and improved stock handling techniques to reduce losses.
• Ensure correct product display, pricing accuracy, and strict adherence to planograms and merchandising standards throughout the department.
• Enforce health, safety, hygiene, and security protocols to protect team members, customers, and company assets in compliance with regulations.
• Build and develop team capability through staff scheduling, performance monitoring, on-the-job training, and structured onboarding for new hires.
• Address customer inquiries and complaints promptly, promote products effectively, and reinforce a customer-first mindset across the team.

Requirements & Qualifications

• Bachelor’s degree in commerce, finance, or related discipline.
• Minimum 3 years in a supervisory capacity within butchery operations, retail meat departments, or meat processing facilities.
• Demonstrated competency in carcass breakdown and meat cutting across beef, lamb, and poultry.
• Working knowledge of HACCP standards and food safety compliance requirements for meat products.
• Ability to assess meat freshness, manage shelf-life parameters, and implement rotation protocols (FIFO).
• Practical experience in stock receiving, storage procedures, and inventory rotation to maintain product quality and minimize deterioration.

What to Expect

• Join a collaborative environment where colleagues share a positive outlook and commitment to operational improvement.
• Work alongside over 45,000 team members across the Majid Al Futtaim network, guided by structured leadership practices and career development frameworks.
• This Team Leader – Butchery at Majid Al Futtaim position in Kenya is open to qualified candidates. Click Apply below to submit your application.